Skip to main content

Require referral customers to create an account

The Referral Customer Account Settings in Line Loyalty determine how referred friends can claim their rewards when they receive a referral link.

Written by Emma

This setting allows you to choose whether customers must create an account before redeeming their referral reward, helping you balance ease of participation with data collection goals.

⚙️ Where to Find This Setting

Go to Line Loyalty Dashboard → Referrals → Additional Settings.

You’ll see two options for referred friends:

  1. Without creating an account

  2. With creating an account


🧩 Option 1: Without Creating an Account

Recommended for:

  • Quick participation

  • Frictionless onboarding

  • New customer acquisition

When this option is enabled:

  • Referred friends can claim and use their reward immediately after clicking the referral link.

  • They don’t need to sign up or log into an account but they must need to enter the email to get the discount.

  • A Shopify discount code is generated and which they can apply to cart to get an instant discount on their next order.

💡 Example:
A referred friend clicks their friend’s referral link and receives $10 off their first order — without needing to create an account.

Benefits:

  • Simplifies the referral process

  • Increases participation rates

  • Ideal for stores focused on customer growth


🧩 Option 2: With Creating an Account

Recommended for:

  • Building customer profiles

  • Encouraging long-term loyalty

  • Stores that track rewards through accounts

When this option is enabled:

  • Referred friends must create a customer account before they can claim their referral reward.

  • Once they create an account, they’ll automatically receive the reward in their loyalty dashboard.

💡 Example:
A new shopper creates an account after clicking a referral link. Once registered, they get 10% off their first order.

Benefits:

  • Collects valuable customer data

  • Links referral rewards to accounts for tracking

  • Encourages future engagement in your loyalty program

💡 A Referral Discount is a one time discount code per customer.

Related Articles:

Did this answer your question?